Frequently Asked Questions
Everything you need to know about your Bloom Robbins experience.
What is the standard delivery time for orders within the Czech Republic?
Standard delivery typically takes 2 to 4 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I return an item if it doesn't fit?
Yes, we offer a 14-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayPal, and local payment options including ComGate and bank transfers.
How do I care for my Bloom Robbins garments?
To maintain the quality of our fabrics, we recommend washing at 30°C on a gentle cycle and avoiding the use of a tumble dryer. Specific instructions can be found on the inner care label.
Do you offer international shipping?
While we primarily serve the Czech market, we do ship to selected EU countries. Shipping costs and delivery times for international orders are calculated at checkout.
How can I track my order status?
Once your order is shipped, you will receive an automated email containing a link to the carrier's tracking portal where you can monitor your shipment in real-time.